PRIVACY POLICY
Effective Date: January 8, 2026
This Privacy Policy describes how SKF Multi Solutions, LLC, operating the OTLHub platform (“OTLHub,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you access or use our website, applications, and services (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect information you provide directly and information collected automatically through your use of the Platform.
1.1 Information You Provide
Depending on your role (Homeowner, Buyer/Investor, Realtor, or Partner), we may collect:
- Full name
- Email address
- Phone number
- Account login credentials
- Property-related information you choose to share
- Professional license information (for Realtors or licensed professionals)
- Business details (for Partners)
- Messages sent through the Platform
- Subscription or billing-related information (processed via third-party providers)
⚠️ OTLHub does not intentionally collect sensitive personal data such as Social Security numbers, bank account numbers, or government-issued IDs.
1.2 Information Collected Automatically
When you access the Platform, we may automatically collect:
- IP address
- Device type, browser type, and operating system
- Usage data (pages viewed, time spent, interactions)
- Cookies and similar tracking technologies
This information helps us improve platform performance and user experience.
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and operate the Platform
- Create and manage user accounts
- Enable communication between users
- Display listings, profiles, and partner promotions
- Process subscriptions and platform access
- Improve functionality, security, and usability
- Comply with legal obligations
- Prevent fraud, abuse, or unauthorized use
3. HOW INFORMATION IS SHARED
We do not sell your personal information. We may share information only as follows:
3.1 With Other Users
Information you voluntarily post (such as listings, profiles, or messages) may be visible to other users according to your account settings.
3.2 With Service Providers
We may share information with trusted third-party vendors who assist with:
- Hosting
- Payment processing
- Email communications
- Analytics and security
These providers are contractually required to protect your data.
3.3 Legal and Compliance
We may disclose information if required by law, court order, or to protect rights, safety, or property.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Remember user preferences
- Analyze site traffic
- Improve functionality
You may disable cookies through your browser settings, but some features may not function properly.
7. DATA RETENTION
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request account deletion at any time.
8. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
9. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
Requests can be made by contacting us at the email below.
10. CHILDREN’S PRIVACY
OTLHub is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. THIRD-PARTY LINKS
The Platform may contain links to third-party websites or services. OTLHub is not responsible for the privacy practices or content of third-party sites.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes become effective upon posting. Continued use of the Platform constitutes acceptance.
13. CONTACT INFORMATION
Legal Entity: SKF Multi Solutions, LLC
Platform Name: OTLHub
Website: otlhub.net
Email: support@otlhub.net